Wednesday, September 2, 2009

Coming up on Panorama

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PANORAMA BBC ONE MONDAY 8.30PM

Hello there,

Panorama is planning a programme on Ryanair and its 'no frills' business model - and we'd like your help. Their take on low cost flying has been hugely successful - in terms of the number of scheduled international passengers carried it's now the world's biggest airline.

We're planning to run our programme next month when Ryanair goes over to 100% online ticketing.

Whilst some love the way the company has revolutionised the airline industry its customer service policy leaves others cold. What's your take on the Ryanair experience?

If you're a Ryanair passenger, an employee, an airport operator or an aircraft manufacturer and you've got something you think we should know about Ryanair - good and bad, then please email panorama@bbc.co.uk and put 'Ryanair' in the subject heading.

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